Ordering our greeting cards is a simple process...
Step 1 - select products
Click one of the Category links in the left navigation column on any page. There's lots of overlap in the Categories, so you'll be sure to see every product wherever you start. Or click the Artists... category then an Artist name to see all the cards featuring images by that Artist.
When you click one of the Category or Artist links you are taken to a page which shows small images of the cards. To order a card, enter a quantity and click the Add To Cart button to the right of each image. Or click the image or its title to see a larger image and more information about the card, where you can also Add To Cart. Our shopping cart software will keep track of the items you select.
Step 2 - review your order
At any time after you've selected at least one item, you can click the Shopping Cart link near the top of the page to see what's in your shopping cart.
While looking at your shopping cart, you can change the quantity of any item or delete any item. To change the quantity, enter a new number in the quantity field, then click the Update button on that line. To delete an item, click the Delete button on that line. Review and make changes until you are satisfied with your order. You can continue shopping at any time just by using the links on the left as usual.
The shopping cart shows the products you've ordered so far. Taxes (if applicable) will be calculated when you check out. See the Shipping/Taxes section below.
Our minimum order is $15 Canadian (about $15 US as of May 2008). This does not include taxes. There is no charge for shipping and handling - it's FREE.
Step 3 - checkout
When you are satisfied with your order click the Checkout button in the Shopping Cart. Then tell us everything we need to know to get the cards to you. If you're a returning customer, just LogIn. If you're new to us, please Create an Account, then click Submit. If you see a Shipping Method screen, skip right over it - shipping is FREE - by clicking the Continue Checkout button.
On the Billing Information screen, select your payment method and fill in the required information. We accept Visa, MasterCard, personal check or money order. You can add a note here in the Special Instructions field, if you wish. Then click Continue Checkout. If you select Check/Money Order for payment, you'll need to send us the check or money order before we can send your order.
On the Order Confirmation screen (you're almost done!) you can see everything entered so far. If everything is fine, click the Confirm Order button at the bottom. You'll be taken to a final page showing the order confirmation, including your order number. You may print this page. At this point your order and contact information is stored in a secure area on our server, an automatic confirmation email is sent to you showing the details of your order, and we are notified an order has been placed. You should receive your confirmation email within a few minutes.
What happens next?
We review orders for complete addresses then process, pack and send them within one business day of receiving payment. We use the postal services to send orders, as they seem to be fast and dependable, and more economical than couriers. Canadian shoppers should receive their order in 3 days, US shoppers in 5 days.
Payment
The easiest way to pay is to enter your credit card information on the order form. Rest assured all your information is protected with the latest and best security software protocols. Read more about this on the Privacy and Security page. If you're paying by credit card, you'll see the name Thistle Dance Publishing in the details area of your statement. That's our parent company - they process the charges for us. If you elect to pay by Check/Money Order, you'll need to send us the check or money order before we can process and ship your order.
All of our prices are in Canadian dollars. If you pay by credit card, charges will automatically show up on your credit card statement in your local currency.
Shipping/Taxes
There is no extra charge for shipping and handling. It's FREE!
We are located in eastern Canada, in a province that charges HST (Harmonized Sales Tax). Therefore we charge 14% HST on all orders from Newfoundland and Labrador, Nova Scotia and New Brunswick. Orders from elsewhere in Canada will be charged the 6% GST (Goods and Services Tax). Orders from outside of Canada will not be charged any tax.
The USA and Canada enjoy a mutual free-trade pact which allows products produced in either country to cross the border duty-free. Our products are produced entirely in Canada, and therefore qualify for duty-free status. We provide on the package all the information necessary to ensure our products pass the border duty-free. However, it is still possible for customs officials at border crossings to make the occasional error and charge duty on a package. If this happens, please understand it is out of our control. You'll need to talk to your customs people about the problem.
If you have any questions or concerns about your order please select Contact Us from the box on the left, or send mail to...
ArtCardShop • 228 Crichton Ave. • Dartmouth • NS • Canada • B3A 3S1